Privacy
How PairX handles data for visitors and users of the public website.
Scope of this policy
This policy applies only to the public website pairx.app and its informational pages.
It does not apply to the application or any signed-in services. Those have their own Terms and Privacy Policy.
Summary
We process the minimum information necessary to operate the site and keep it secure and performing well.
We do not use tracking cookies or advertising profiles.
Controller
Controller: Juan Diego (beta project).
Contact: privacy@pairx.app
Data we process
Site visits: IP address, date and time, requested URL, user-agent, and referrer, collected in technical logs for security and diagnostics.
Static assets and fonts: your browser may connect to file-delivery services (CDNs and fonts) that receive your IP and user-agent to serve content.
Newsletter: if you subscribe, we process your email address and the subscription date to send communications.
Support/Contact: if you write to us, we process the data you provide (email and message content) to handle your request.
Purposes and legal bases (GDPR)
Site operation and security (legitimate interest): manage technical logs, mitigate abuse, and ensure availability.
Asset delivery (legitimate interest): efficiently serve fonts and static files.
Newsletter (consent): send communications only if you voluntarily subscribe.
Support/Contact (legitimate interest or pre-contractual steps): respond to questions and requests.
Retention
Technical logs: 30 days unless needed longer to investigate security incidents.
Newsletter: while you remain subscribed or until you revoke it (we will unsubscribe you immediately).
Support/Contact: up to 12 months after closing the ticket for traceability and service improvement.
Service providers and recipients
We use processors to operate the site: (i) hosting/CDN, (ii) font/static asset delivery, (iii) email infrastructure for the newsletter and communications.
All act under our instructions pursuant to data processing agreements (DPAs). We may update this list when we change providers.
International transfers
Where a provider processes data outside the EEA, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) and/or rely on the EU-US Data Privacy Framework where the provider is certified.
Security
We use encryption in transit (HTTPS/TLS) and least-privilege principles. No system is infallible; we review and improve our measures on an ongoing basis.
Minors
The site is not directed to children under 14 in Spain (or the equivalent minimum age in your country). If you believe we processed a child’s data without proper authorization, please contact us to delete it.
Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction, and portability, and withdraw consent where applicable. You can also lodge a complaint with your supervisory authority.
How to exercise them
Email privacy@pairx.app with your request. We may ask for minimal information to verify your identity.
We normally respond within 1 month (extendable up to 2 months for complex requests).
You may also lodge a complaint with your supervisory authority (for example, Spain’s AEPD).
Changes to this policy
We may update this policy for legal, technical, or operational reasons. We will publish the current version on this page with its last-updated date.